CONTACT US Let us know what you think. Should you have any questions, comments, or inquiries please reach out to us. FOR WHOLESALE BY EMAIL aeroblueshop@gmail.com BY PHONE :01670395947 (10am – 12pm) BY MAIL Head office :Medinet medical hospital,Rupnagar abasik mor,Rupnagar,Mirpur-7,Dhaka-1216
Delivery and orders • The estimated average Delivery time (after the order is dispatched) across Bangladeshi 24 to 48 hours for dhaka,Narayangonj,Gazipur and Savar. • For Outside Dhaka Division it’s may take 2-4 days to deliver the product. • You are requested to be available on the provided contact number so our team can reach you. • Timely delivery is subjected to availability of the articles and order confirmation. • During Eid and Occasion period, both order processing and delivery may take longer than usual.
Note: To avoid unsafe delivery, we strongly suggest getting your orders delivered to your own address. Aeroblue will not be liable for any loss or damage to the order in the case of delivery at the self-pickup point, such as any courier office.
INTERNATIONAL DELIVERY • The estimated dispatch time for International order is 14 to 18 working days after the order has been confirmed. • The delivery time may vary depending on the destination. • Aeroblue will not be responsible for any refund if the consignee requests for order cancelation once the order “is in process”. • Customers will be liable to bear the shipment and custom charges if they refuse or receive the delivery. • During Sale events, average delivery time can exceed than normal. CANCELLATION POLICY • For cancellation of prepaid orders, please contact us within 4 hours after order placement. • Once the Order is “in process”, it can no longer be canceled or refunded. PAYMENT THROUGH CARDS: • We aim to provide a safe and secure shopping experience. However, In some instances, we might need some form of payment verification or source to process the order, which will be requested from the consignee through call or email as per the bank’s instructions to avoid any fraudulent or suspicious transactions. • Aeroblue reserves the right to cancel orders if the payment is declined by your authorized payment institution. DELIVERY CHARGES • Shipping charges of Flat BDT.80 will be charged on all orders delivered within Dhaka City. • Shipping charges of Flat BDT.150 will be charged on all orders delivered for Outside Of Dhaka City. • Charges for all International delivery vary from country to country depending upon city, state, country, and locality. To calculate shipment charges you can select any product and checkout with your delivery address to calculate the estimated delivery charges (doesn’t include any taxes & duties). • Please note that international orders may be subject to taxes & duties and will be the responsibility of the customer. Any applicable duties or fees will be collected at the time of order delivery by the courier.
TRACK YOUR ORDER • Once your order is dispatched you will receive an email/SMS In your Phone From Redx Courier. • You can track your order on the respective courier website mentioned in your SMS. • If you don’t get any tracking updates, please write to us at aeroblueshop@gmail.com or Contact with us In facebook or Instragram page. • Aeroblue cannot be held liable for late delivery/collection by third-party postal/courier companies. PAYMENT GUIDELINE We aim to provide a safe and secure shopping experience through Amar pay Gateway. Which is easy and secure to pay. However, in some instances, we would be needing your payment details to ensure that your credentials are not being misused and the details are used by the real owner. We at Aeroblue never compromise on the security of the personal details of customers.
Need Help?
Call:01758100864 (10am to 11pm) Email : aeroblueshop@gmail.com
